MAINTENANCE
Server
Maintenance
Update anti-virus
software
Update anti-spyware software
Microsoft Security patching and required reboots
Check drive utilization to avoid outages from a hard drive crash
Hard drive defragmentation
Performance and Event Log monitoring
Verification of backup jobs
Check the health of the disk array controller and the physical drives
Deploy and monitor hardware agents (i.e. Dell Open Manage & Server Assistant)
Weekly reports on all of the above for your records
PC Maintenance
Updates anti-virus software
Update anti-spyware software
Scan for spyware and viruses after updates are applied
Microsoft Security patching and required reboots
Check drive utilization to avoid outages from a hard drive crash
Hard drive defragmentation
Performance and Event Log monitoring
Network Maintenance Plans
Maintain hubs, switches, and network wiring
Maintain firewall and router
Review security logs on firewall
Maintain wireless security solution
Security testing for exposed ports
Firmware upgrades on network equipment (Firewalls, switches, etc.)
General Support and other services
All support, upgrades, and services not covered under a maintenance plan,
can be paid for:
· Hourly
· By purchasing pre-paid blocks of time at a discount
· Based upon a specific Quote for the work to be done